Privacy Policy

Privacy Policy

Last updated: March 2023

This Privacy Policy explains how www.tropictours.com.pg, (We, Us) collects, uses and shares personal information when you visit our website or use our services in the Papua New Guinea and the Pacific. We are committed to protecting your privacy and complying with applicable data protection laws.

Information we collect

We may collect the following types of personal information:

• Contact information, such as your name, email address, and phone number
• Billing information, such as your billing address and credit card details
• Professional information, such as your job title and employer
• Usage information, such as your IP address, browser type, and device information
• Other information you provide to us, such as through surveys, feedback forms, or customer support inquiries

We may also collect information from third-party sources, such as social media platforms or marketing partners.

How we use your information

We use your personal information for the following purposes:

• To provide and improve our services, such as coaching sessions, workshops, and online courses
• To process your payments and communicate with you about your account
• To respond to your inquiries and provide customer support
• To send you marketing communications, such as newsletters or promotional offers, that we believe may be of interest to you
• To comply with legal obligations and protect our rights and property

We may also use your information in aggregated or anonymised form for research and analytics purposes.

Sharing of information

We may share your personal information with the following types of third parties:

• Service providers who assist us in providing our services, such as payment processors or email service providers
• Business partners who offer complementary services or products, such as coaching certification programs or wellness retreats
• Legal authorities or regulators, if required by law or to protect our legal rights
• Successors in interest if we sell or transfer all or a portion of our business or assets

We do not sell or rent your personal information to third parties for their marketing purposes.

Your rights and choices

You have certain rights and choices regarding your personal information, as follows:

• You may request access to, correction of, or deletion of your personal information that we hold
• You may object to the processing of your personal information for direct marketing purposes
• You may opt out of receiving marketing communications from us by following the instructions in the communication or contacting us directly
• You may request that we restrict the processing of your personal information in certain circumstances
• You may withdraw your consent to the processing of your personal information, if we rely on consent as the legal basis for processing

Please note that some of these rights may be subject to limitations or exceptions under applicable data protection laws.

Cookies and other tracking technologies

We use cookies and other tracking technologies to collect usage information and improve our services. You may adjust your browser settings to limit or disable the use of cookies, but this may affect your ability to use certain features of our website.

Data retention and security

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your use of our website. You can manage your cookie preferences through your browser settings

website. You can manage your cookie preferences through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on our website. We encourage you to review this page periodically for the latest information about our privacy practices.

Contact us

If you have any questions or concerns about our Privacy Policy, please contact us at transport@tropictours.com.pg